Shipping policy

Shipping Policy

Processing Times

  • Orders are processed within 2–4 business days.

  • During high-demand periods (drops, holidays), processing may extend slightly, but we work fast to get your order out.

Shipping Times

Shipping times vary based on location:

 

  • Domestic (U.S.): 3–7 business days

  • International: 7–21 business days

Please note: shipping carriers may experience delays beyond our control.

Tracking Information

Once your order ships, you will automatically receive a confirmation email with a tracking number.

Shipping Rates

Shipping costs are calculated at checkout based on your location and order weight.

Occasionally, we offer free-shipping promotions.

Incorrect Addresses

Please double-check your address before placing an order.

We are not responsible for:

  • Orders shipped to incorrect or incomplete addresses

  • Lost packages due to customer address errors

If you notice a mistake, contact us immediately — if the order hasn’t shipped, we may still be able to update it.

Lost or Stolen Packages

Once a package is marked as Delivered by the carrier, we are not liable for lost or stolen items.

Please contact your local carrier or post office for support.

International Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees.

These charges are not included in the product price and are the customer’s responsibility.