Shipping policy
Shipping Policy
Processing Times
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Orders are processed within 2–4 business days.
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During high-demand periods (drops, holidays), processing may extend slightly, but we work fast to get your order out.
Shipping Times
Shipping times vary based on location:
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Domestic (U.S.): 3–7 business days
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International: 7–21 business days
Please note: shipping carriers may experience delays beyond our control.
Tracking Information
Once your order ships, you will automatically receive a confirmation email with a tracking number.
Shipping Rates
Shipping costs are calculated at checkout based on your location and order weight.
Occasionally, we offer free-shipping promotions.
Incorrect Addresses
Please double-check your address before placing an order.
We are not responsible for:
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Orders shipped to incorrect or incomplete addresses
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Lost packages due to customer address errors
If you notice a mistake, contact us immediately — if the order hasn’t shipped, we may still be able to update it.
Lost or Stolen Packages
Once a package is marked as Delivered by the carrier, we are not liable for lost or stolen items.
Please contact your local carrier or post office for support.
International Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees.
These charges are not included in the product price and are the customer’s responsibility.